Does OneUp support DM automations?
Yes, OneUp supports DM automations so you can auto-reply to comments and auto-send DMs.
You can choose to have comments as the trigger, or DM as the trigger:
For example, anytime someone's comment includes the word "price", it would trigger a comment reply and/or a DM to them.
DM automations are supported for only Instagram and Facebook.
However, auto-reply to comment automations are supportFew readersPostiz alternative offer
If you're interested in coming over to OneUp from Postiz, we will give you 6 months of OneUp for free.
To redeem, please email us at davis@oneupapp.ioFew readersWhat does the "800 post limit" on the Intermediate Plan mean?
The Intermediate Plan has a SCHEDULED post limit of 800.
This is not a weekly or monthly limit, but rather the maximum number of SCHEDULED posts that you can have at any given time.
Example:
You schedule 800 posts. Once 1 of them publishes (moving your total scheduled posts to 799), you can schedule 1 more post to top it back up to 800 scheduled posts.
Once 20 more posts have published (moving your total scheduled posts to 780), you can schedule 20 more posts to top it back up to 8Few readersDoes OneUp support Social Listening?
Yes, OneUp supports Social Listening, so you can get alerts any time your brand (or a competitor, or any keyword) is mentioned:Few readersBest alternative to Postiz?
If you are looking for an alternative to Postiz, check out OneUp
It has a robust API and MCP for all your social media scheduling and social media management needs: https://docs.oneupapp.io/docs/oneup-mcp/mcp-connector/
It is a great Postiz alternative :)Few readers(#10) The user is not an Instagram Business
(#10) The user is not an Instagram Business
This publishing error happens when try to post an Instagram Story to a Creator Account.
Publishing Stories on a Creator Account is not available via Instagram's API at the moment, so we recommend you switching your Instagram account to a Business Account if you want to post Stories directly.Few readersAccount connection links (Allow clients to connect their accounts WITHOUT needing to login)
You can give clients a link to connect their social accounts to OneUp, WITHOUT them needing to create a OneUp account.
When a client connect an account via OneUp's account connection link, you can choose which specific category the client account will get added to (or you can choose "All Categories" or "No Category"):
![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bfFew readersAdding images to the Photos section of Google My Business
OneUp allows you to schedule Google My Business "Posts", and optionally add your Post's image to the "Photos" section of Google My Business. However, you can also choose to have the image ONLY go to the Photos section of GMB
Posts - Show up in the Posts section of Google My Business and expire after 7 days.
Photos - Show up in the Photos section of Google My Business and will stay on your account unless you manually delete them.
After adding an image whilSome readersAre bold or italics font supported? Is Unicode supported? Is text formatting supported in OneUp?
Yes, you can format your font with bold, italics, and many other rich font choices here:
To use, just select which text in your post you want to format:
Then select which rich font you want it changed to:PopularAre Facebook CTA buttons supported?
Unfortunately Facebook does not allow scheduling tools to do CTA posts, they only allow it directly on Facebook.
So only Google My Business CTA buttons are supported on OneUp.Few readersAre multi-image posts supported? Can I upload multiple images to 1 post? Carousel posts? Are video posts supported?
Yes, multi-image posts are supported on Instagram, TikTok, Threads, Bluesky, LinkedIn, Facebook, and X/Twitter.
OneUp supports up to 20 images on each post for Facebook and Threads.
OneUp supports up to 10 images on each post for Instagram and TikTok.
OneUp supports up to 9 images on each post for LinkedIn.
OneUp supports up to 4 images on each post for X/Twitter and Bluesky.
Unfortunately the otPopularAre Reels supported in OneUp?
Yes, direct posting of both Instagram Reels and Facebook Reels is supported in OneUp 😊 Reels can be up to 15 minutes long.
Once you add a video to your Instagram or Facebook Page post in OneUp, you will see this "Post as Reel" option:
You can choose which frame of your video you'd like to use as the thumbnail, or upload an image from your computer as the thumbnail.
TIP: OneUp also supports direct pFew readersAre you able to customize posts for each social network?
Yes, you can customize your post for each social network by clicking this button on the Create A Post page:
NOTE: Customizing post for each social network is not available in the Bulk UploaderFew readersAuto-generate captions for posts with AI
On the Create A Post page, you will see this "Auto-generate caption" button:
Once clicked, you can type in a prompt and it will automatically create a post for you:
Click the "Insert" button and the caption will be automatically added to your post, where you can make any edits or aSome readersHow to auto-reply to comments? Does OneUp support comment reply automations?
OneUp supports automatically replying to comments on your posts.
For example, you can set up an auto-reply based on a specific keywords:
For example, in this comment automation, anytime someone has the word "price" in their comment, they will get an automatic reply.
OneUp supports automatically replying to comments on TikTok, YouTube, Instagram, Facebook, Threads, Bluesky, and LinkedIn.
OneFew readersBest alternative to Repurpose.io?
If you are looking for an alternative to Repurpose.io, check out OneUp
It allows you to set up automations to autopost from one social network to another (for example, you post on Instagram ➡️ it gets autoposted to YouTube and TikTok)Few readersBulk scheduling help
To edit or select accounts for all posts at once, click on the blue banner at the top:
You can then bulk update all posts at once, and choose which accounts to post to for all your posts:
For example, if you select one of the accounts in the bulk update section, it will tFew readersBulk Upload
You can bulk upload images, GIFs, and videos directly from your computer, or via CSV or Google Sheet URL
If you want to bulk upload images, you can choose to upload from a variety of different sources, such as from your computer, direct image links from the web, Google Drive, and more.
NOTE: OneUp supports bulk uploading up to 50 posts at a time, however that limit goes up to 1PopularCalendar view help
In the Calendar, you can filter your calendar to by Scheduled Posts or Published Posts:
You can also filter posts by specific social account or category in the left sidebar:
TIP: If you click the arrow in the top left corner, that will hide the sidebar, so you can see your post calendar in a bigger vieFew readersCan I add a thumbnail to Instagram Reels, YouTube Shorts, and TikTok videos?
Yes, OneUp supports adding thumbnails to Instagram Reels, YouTube Shorts, and TikTok videos:
OneUp posts to Reels, Shorts, and TikTok directly 😊Few readersCan I add CTA buttons for Google My Business posts that are bulk uploaded?
Yes, you can add a CTA button to your Google My Business via bulk upload.
Once you get to the scheduling page and select a Google My Business account, you will see the option to add a CTA button on each individual post.
If you want to add a CTA button for all posts at once instead, click the blue banner at the top.
Some readersCan I change the category of a schedule post?
Unfortunately you cannot change the category of a post once it's been scheduled, but instead you can duplicate the post, then choose the correct category when scheduling it again. (just make sure to delete the original post afterwards though)Some readersCan I delete a published post?
If a post has already been published, it has to be deleted on the social network it was published on.Few readersCan I edit a post that has already been published?
If your post has already been published, you will need to edit it on the platform in was published on.
It cannot be edited from OneUp once published.Few readersCan I schedule Event posts in Google My Business?
Yes, OneUp supports scheduling Event posts for Google Business Profiles.
When on the Create A Post page, you will see the option to choose Event as the post type:Few readersCan I schedule Google My Business (GMB) posts to a chain?
Yes, you can publish Google My Business posts to a chain with OneUp, regardless of how many locations the chain has 😊
Each GMB location counts as 1 social account toward your account limit in OneUp.
Click here to learn more about how each GMB location is counted.Few readersCan I schedule Offer posts in Google My Business?
Yes, OneUp supports scheduling Offer posts for Google Business Profiles.
When on the Create A Post page, you will see the option to choose Offer as the post type:
You can schedule your Google Business Profile Offer posts with Offer Title, Offer Details (put in the main text box), Offer Coupon Code, Link to redeem offer, and Offer Terms & ConditionsFew readersCan I schedule Retweets or Quote Retweets with OneUp?
Scheduling normal retweets is not supported in OneUp.
However you CAN schedule Quote Retweets by putting a link to the original tweet in the tweet that you are scheduling, like this:
And it will post like this:
OR if you can insert a Quote Tweet URL by clicking here, and the Quote TweeFew readersCan I set posts to repeat hourly, or more frequently than daily?
The shortest interval that you can set a post to repeat is daily. Setting a post to repeat hourly is not supported (this is a spam prevention measure so your accounts don't get flagged).
If you want to post something more than once in a day, you can do so by scheduling it multiple times.Few readersCan I use OneUp with multiple clients or companies in the same plan?
Yes, you can use OneUp with multiple different clients or companies in the same plan.
Creating categories for each company makes it easy to separate and filter posts by different companies.
OneUp also allows you to invite clients as team members on your accounts, and grant them access to only view their accounts (and not see any posts or accounts of other clients).Few readersCan you schedule posts more than 30 days into the future with OneUp?
Yes, you can schedule posts up to 2 years into the future with OneUp (for all social networks) 🤓Few readersContact support
Have a question? Most answers can be found in OneUp's helpdesk
If you can't find the answer in the helpdesk, you can contact support via the chat in the bottom right corner of your screen:
If you do not see the chat bubble in the bottom right corner, try disabling your ad blocker (NOTE: if you are on a mobile device, you will not see the chat bubble)PopularCross-posting FAQ - Does OneUp support crossposting?
NEW: You can now auto-post your entire back catalog of posts from one account to another
Post to your main platform, and then OneUp will automatically post it everywhere else
(E.g. post image or video to Instagram from the IG mobile app ➡️ OneUp auto posts it to all your other accounts)
Here is a video explaining how OneUp's cross-posting works
You can find the Cross-posting feature here:
![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bf8ea22PopularCustom Fields
Custom Fields allow you to input dynamic content into your posts, specific for each social account.
For example, let's say you have 10 different Google Business Profile locations, each with a different address. You can add "visit us at " in your post and it will add the unique address of each location to the post for each specific Google Business Profile location.
Another example, let's say your posting to 50 different Facebook Pages, and each Facebook Page has it's ownSome readersDifferent types of Google My Business (GMB) posts
OneUp supports scheduling What's New, Event, and Offer posts for Google Business Profiles:
NOTE: For posts that are bulk uploaded, only What's New posts are supportedFew readersDirect posting to Instagram
Direct posting to Instagram is supported for Business and Creator Instagram accounts (even Instagram accounts that are NOT linked to a Facebook Page 🤓). OneUp also supports adding a first comment, Location tagging, Stories, and Reels for Instagram.
(We wish we could support direct posting to Personal Instagram accounts, but unfortunately these limitations come from Instagram 😕)
However, OneUp supports PersonalPopularDM automation triggers not working
Need a tutorial on how to set up DM automation? Check out this video
Please note that DM automations will only work with new comments or new DMs that come in AFTER you create the automation. It will not reply to past comments from before the automation was set up.
If your DM automations are not being triggered, there are 2 things to check for:
Are you testing with a comment from the same account you created the automation on?
TheFew readersDo repeating posts count as more than 1 post in regards to my queue limit?
No. Even if a post is set to recycle weekly for 1000 straight weeks, it will only count as 1 scheduled post in your queue at a time.Few readersDoes OneUp allow you to create post templates that you can reuse on future posts?
Yes, there are a couple options for saving a post template:
You can save a post as a draft, and then from the Drafts folder, you can click "Duplicate and schedule".
This will allow you to schedule the post, but also leave a version of the post in the Drafts folder for the future.
Or if it's more of text snippet that you are trying to save (rather than a whole post), you can use the [Saved Text SFew readersDoes OneUp compress or downscale videos?
OneUp generally does not compress or downscale videos.
However, certain social networks' APIs require that videos meet their parameters.
For Facebook, Instagram, and Threads only: OneUp will compress videos over 300MB to bring them under Meta's 300MB limit.
For Instagram only: if the audio bitrate of your videos is greater than 128kbps, OneUp will automatically compress the video to have the audio bitrate meet the requirements of Instagram's API.
Also, for Instagram videosFew readersDoes OneUp have 2FA (2 Factor Authentication)?
Yes, OneUp has 2FA (2 Factor Authentication). You can find it here:
If you enable 2FA, during the login process, you will be prompted to complete the 2 Factor Authentication:Few readersDoes OneUp have a Canva integration?
Yes, OneUp has a Canva integration, where you can create images and add them directly to your post, all from inside OneUp 🤓
You can find the Canva button here on the Create A Post page:Few readersDoes OneUp have a Instagram grid preview / grid planner?
Yes, OneUp has an Instagram grid planner that shows your draft posts, scheduled posts, and also previously published posts.
You can drag and drop to rearrange your scheduled posts:
You can find the Instagram grid preview here on the Create A Post page:Some readersDoes OneUp have a Link In Bio feature?
Yes, OneUp has a Link In Bio feature.
When you create an Instagram post, you will have the option to add a link to your post:
Any Instagram posts that have a link added in this field will be added to your Link In Bio page. The settings for your Link In Bio page can be found here: https://www.oneupapp.io/link-in-bio
On the Link In Bio page, you can find your unique custom link here:
:
In addition, you can add tags to any image or video:
![](https://storage.crisp.chat/users/heFew readersDoes OneUp have a mobile app?
Yes, you can download the OneUp app for iPhone here: https://apps.apple.com/us/app/oneup-social-media-scheduler/id1533692450
You can download the OneUp app for Android here: https://play.google.com/store/apps/details?id=com.oneupmobile
TIP: It should be the first app if you search "OneUp social media" in either the App Store or Play StoreSome readersDoes OneUp have a post approval feature?
Yes! Check out this article for more info on how post approvals work in OneUp: https://help.oneupapp.io/en-us/article/post-approvals-can-i-send-posts-for-approval-to-a-client-f50fav/?bust=1749055147519Few readersDoes OneUp have a Social Inbox feature for replying to comments and DMs?
Yes, OneUp has a social inbox for replying to comments, DMs, and reviews 😊
It can be found here:
Replying to comments is currently supported for:
Facebook, Instagram, Threads, YouTube, Reddit, Bluesky, LinkedIn, and TikTok.
Replying to messages is currently supported for:
Facebook and Instagram.
Replying to reviews is currently supported for:
Google Business Profiles.Few readersDoes OneUp have a Social Listening feature?
Yes, OneUp has a Social Listening feature 🤓
It allows you to add the keywords you want to monitor (like your brand, your competitors, or any word), and get email notifications about mentions.
There is also an AI relevancy score, which allows you to filter out the noise, and help surface relevant mentions to you.
OneUp's social listening currently monitors Reddit, X, YouTube, and BlueSome readersDoes OneUp have a URL shortener or a link shortener?
Yes, you can automatically shorten your links with OneUp's Bitly integration.
You can enable the Bitly Integration from the Accounts page:Few readersDoes OneUp have a whitelabel option?
OneUp does not have a white label option, but OneUp DOES have a shareable calendar link feature, where you can share a unique calendar link to each of your clients, and they will ONLY be able to see the posts for their accounts (and not any other client's post or accounts).
OR you can add clients as a team member on your OneUp account, and assign them ONLY their social accounts, so that each client can login, but will only be able to see their own accounts and posts.
Additionally, OneUp'Few readersDoes OneUp have a Zapier integration?
Yes, OneUp has a Zapier integration 🤓 https://zapier.com/apps/oneup/integrations
This means you can auto-post from a Google Sheet (or basically any other app or product) to OneUp.
If there is any specific feature or functionality that you are looking for in OneUp's Zapier integration that you cannot find, feel free to send a request to help@oneupapp.ioFew readersDoes OneUp have an Instagram grid maker that splits an image into multiple images?
Yes, you can use this OneUp's Instagram grid maker to split an image into multiple images for making an Instagram grid: https://www.oneupapp.io/tools/instagram-grid-generator
If you're looking for a Instagram grid preview tool (where you can drag and drop images to see how your grid will look), that can be found inside OneUp here: https://oneup.crisp.help/en-us/article/does-oneup-have-a-instagram-Few readersDoes OneUp have any analytics or reporting?
Yes! OneUp supports analytics and reporting for Facebook, Instagram, TikTok, YouTube, X, LinkedIn, Pinterest, Snapchat, Bluesky, Threads, Reddit, Google Business Profiles, and Meta Ads.
You can also download and/or schedule analytics PDF or CSV reports to be emailed at whatever interval you choose.
✅ Analytics reports are white-labeled, with no OneUp branding in the PDF.
Want to view a sample PDF report?
Click here to view aPopularDoes OneUp have optimal posting time?
OneUp does not, but you can create Timeslots in OneUp at what you consider your ideal times, and then whenever you schedule a post, it will go into the next open Timeslot.
Learn how to use Timeslots hereFew readersDoes OneUp resize images before posting?
OneUp will resize images if they are OVER 2000 pixels width, or 1600 pixels height.
OneUp will resize images if they are UNDER 450 pixels width, or 500 pixels height.
This is to ensure that your image posts successfully on all social networks.
TIP: If an image is 1500x1000, that means the width is 1500 pixels and the height is 1000 pixelsFew readersDoes OneUp support adding a first comment to scheduled posts?
Yes, OneUp supports adding a first comment to Facebook, Instagram, Twitter, and LinkedIn posts 😊Few readersDoes OneUp support adding Alt Text to images?
Yes, OneUp supports adding Alt Text to images for Facebook, Twitter, LinkedIn, Threads, and Pinterest (unfortunately the other social networks do not support Alt Text).
You can add Alt Text on images here:
What is Alt Text?
You can add a description, sometimes called alt-text, to your photos so they’re accessible to even more people, including those who are blind or visually impaired. Good desFew readersDoes OneUp support adding links or stickers to Instagram posts or stories?
OneUp does NOT support adding links or stickers to Instagram posts or stories that are posted directly (Instagram's API does not allow it unfortunately).
So instead, OneUp gives you the option to post via mobile notifications (instead of direct publishing).
Here is how posting via mobile notifications works
OneUp DOES support publishing Instagram posts with music, links, or stickers via mobile notifications. If you are posting via mobile notifications, then you will have the ability tFew readersDoes OneUp support adding trending music, songs, audio, or sounds to posts?
OneUp now also supports auto cross-posting (E.g. anytime you post on Instagram ➡️ that video gets automatically posted on FB, TikTok, YouTube, etc with music and thumbnail) Check out the guide
OneUp supports adding trending music, songs, or sounds to posts on Instagram and TikTok.
You will see this "Add sound" toggle when creating an Instagram or TikTok post:
Adding music and trending sounds is also supported for Instagram
OneUp now also supports auto cross-posting (E.gFew readersDoes OneUp support Bluesky?
Yes, OneUp supports scheduling and posting to Bluesky :)Few readersDoes OneUp support bulk duplicating posts?
Yes, OneUp allows you to bulk duplicate scheduled posts:
However, it is only supported when bulk duplicating posts within the same social network (E.g. you cannot bulk duplicate Facebook posts to a LinkedIn account).
NOTE: Bulk duplicating posts is only supported for SCHEDULED posts, not published posts.Few readersDoes OneUp support Collaborator (Collab) posts on Instagram?
Yes, OneUp allows you to schedule Collab posts on Instagram 🤓
You can also tag people in the caption of your Instagram post (by putting their @username in the caption), OR you can tag them inside an image here:Few readersDoes OneUp support colored Facebook posts? (FB posts with a colored background)
Yes! You can choose a background color for your Facebook posts here:Few readersDoes OneUp support documents on LinkedIn posts?
Yes, OneUp supports adding documents to LinkedIn posts.
PDF, PPT, PPTX, DOC, and DOCX files are all supported on LinkedIn posts.Few readersDoes OneUp support Facebook "Location Pages"?
Yes, OneUp supports scheduling posts to Facebook "Location Pages" 😊
You just need to make sure that your personal profile is Admin of the Location Page. To do so, switch into managing your Location Page (important!), and then go to https://www.facebook.com/settings/?tab=profile_access
And then add your personal profile as Admin in the top section of that page:
NOTE: You MUST be switched intoFew readersDoes OneUp support Facebook Stories and Facebook Reels? Can I schedule a Facebook Story or Facebook Reel?
Yes! OneUp supports direct posting of both Facebook Stories and Facebook Reels (for Facebook Pages), as well as Instagram Stories and Reels 🤓
NOTE: If you are trying to schedule a Facebook Story or Facebook Reel to a personal Facebook profile, it is supported via the steps below
To schedule a Facebook Story or Reel to a personal Facebook Profile, simply schedule a post like normFew readersDoes OneUp support GIFs?
Yes, OneUp supports adding GIFs to posts.
GIFs are supported on Facebook, X, LinkedIn, Threads, and Pinterest.Few readersDoes OneUp support "Idea Pins"?
Unfortunately OneUp does not support Idea Pins. OneUp only supports standard Pins on Pinterest.Few readersDoes OneUp support Instagram Stories and Facebook Stories? Can I schedule an Instagram Story?
Yes, OneUp supports DIRECT POSTING of Instagram Stories and Facebook Stories 😊
NOTE: Direct posting of Instagram Stories is only supported for Business or Creator Instagram accounts. For Personal Instagram accounts, Instagram Stories can be posted via mobile notifications.
TIP: OneUp also supports direct posting of Instagram Reels and Facebook Reels as well
To schedule an Instagram Story or Facebook Story, check the Instagram Story and/or Facebook Story box when creating a post:
![]PopularDoes OneUp support Instagram?
Yes, Instagram is supported on OneUp: https://oneup.crisp.help/en-us/article/direct-posting-to-instagram-mhc5a5/Few readersDoes OneUp support LinkedIn "Articles"?
Unfortunately LinkedIn "Articles" are not supported, as LinkedIn does not allow scheduling tools to do so.
They can only be done natively on LinkedIn.
Only normal LinkedIn posts are supported on OneUp.Few readersDoes OneUp support LinkedIn carousel posts?
Yes, OneUp supports carousel posts on LinkedIn.
To do so, you click "Upload document", then upload your PDF:
TIP: To create a carousel, you can use this free site: https://www.carouselgenerator.com/Few readersDoes OneUp support LinkedIn Groups?
OneUp does not support LinkedIn Groups.
Unfortunately LinkedIn's API only allows scheduling tools to connect personal profiles and company pages, but not LinkedIn Groups.Few readersDoes OneUp support location tagging for Instagram posts and Facebook posts?
Yes, OneUp supports location tagging for Instagram posts and Facebook posts 😊Few readersDoes OneUp support mixed media posts? I.e. a carousel post with both images and videos in the same post?
Yes, OneUp supports mixed media posts for Instagram. This allows you to schedule an Instagram carousel that has both images and videos in the same post.
To schedule mixed media posts, you can find it under "Mixed media post (image + video)" in the dropdown menu:
From this page, you can also schedule posts that have multiple videos in the same post.Few readersDoes OneUp support multi-post threads for X, Threads, and Bluesky?
Yes, OneUp supports multi-post threads for X, Threads, and Bluesky.
To schedule a multi-post thread, you can click the Multi-post threads (X, Threads, Bluesky) option in this dropdown menu:
This allows you to create an X threads, Threads threads, and Bluesky threads.Few readersDoes OneUp support posting to Discord?
Yes, OneUp supports posting to Discord.
You must be the Admin of the server in order to post to Discord.Few readersDoes OneUp support posting to Facebook Groups
APRIL 2024 UPDATE: Meta no longer supports direct publishing of Facebook Group posts.
So OneUp no longer supports posting to Facebook Groups.PopularDoes OneUp support posting to Instagram accounts that are NOT linked to a Facebook Page?
Yes, OneUp supports Instagram accounts that are NOT linked to a Facebook Page.
The only requirement is that the Instagram account be a Business or Creator account (Personal IG accounts will not work).
To do so, you would choose this option while connecting your Instagram account:Few readersDoes OneUp support posting to Sora?
OneUp does not support posting to Sora at this time, but a Sora integration is coming soon in OneUp for creating Sora videos inside OneUp :)Few readersDoes OneUp support Reddit?
June 17th 2026: As of today, it seems Reddit has decided to shut down API access related to their new policies.
For now, posting to Reddit is not supported.
We are looking into adding an option to post to Reddit via mobile notifications in the next few weeks (when scheduled post time comes, you receive a mobile notification from the OneUp mobile app, and complete the posting process manually)Few readersDoes OneUp support scheduling Snapchat Stories?
Yes, you can schedule Snapchat Stories with OneUp 🤓
Note: OneUp only supports Public Profiles on Snapchat.Few readersDoes OneUp support scheduling TikTok posts?
Yes, OneUp supports scheduling TikTok videos, and videos post DIRECTLY to TikTok 🤓 (no need more mobile notifications).
Here is the guide for publishing videos to TikTok with OneUp: https://oneup.crisp.help/en-us/article/tiktok-a69ldy/Few readersDoes OneUp support scheduling X threads, Bluesky threads, and Threads threads?
Yes, in OneUp you can schedule X threads, Bluesky threads, and Threads threads. You can even schedule a thread to all 3 networks at the same time.
After you have connected an X, Bluesky, or Threads account, click “Multi-post threads (X, Threads, Bluesky)” in this Create A Post dropdown menu:
Then start creating your thread:
![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bf8Some readersDoes OneUp support spintax?
OneUp does not support spintax.Few readersDoes OneUp support Spoiler posts on Threads?
Yes, OneUp supports Spoiler posts on Threads.
OneUp supports marking text as spoiler, and marking images as spoiler in Threads posts.Few readersDoes OneUp support starting the week on Monday instead of Sunday in the Calendar?
Yes, you can have the week start on Monday by checking this box:Few readersDoes OneUp support Stocktwits?
Stocktwits has removed their API access, so OneUp no longer supports posting on Stocktwits.Few readersDoes OneUp support tagging products on Instagram?
Yes, OneUp supports tagging products on Instagram.
You can tag products from your catalog by clicking here:Few readersDoes OneUp support tagging users in images?
Yes, OneUp supports tagging users in images on Instagram 😊 Click here to learn more about tagging in images
NOTE: OneUp does not support tagging users in images on Twitter, but you can still tag users on Twitter by putting their @username in the text of your post
OneUp also supports tagging a Collaborator on Instagram posts.Few readersDoes OneUp support the new "Threads by Instagram" app?
Yes, OneUp supports DIRECT posting to the new "Threads" by Instagram social network 😊
Multi-post threads are also supported for Threads in OneUp.Few readersDoes OneUp support turning long videos into multiple short videos?
OneUp does not support turning long videos into multiple short videos for Reels, Shorts, and TikTok currently.
However, we recommend using Klap to turn your long videos into many short video clips.Few readersDoes OneUp support video posts?
Yes, OneUp supports direct publishing of video posts to Facebook, Instagram, YouTube, Threads, TikTok, X/Twitter, Pinterest, Bluesky, Snapchat, and LinkedIn.
Videos post to all these social networks as a native video (meaning it looks the same as if you posted directly to the social network 😊).
Instagram Reels & Stories, Facebook Reels & Stories, TikTok, and YouTube & YouTube Shorts are all supported.
Unfortunately Google Business Profiles do not allow video posts through 3rd-party scheduPopularDoes OneUp support WhatsApp?
Yes, you can reply to WhatsApp messages and send broadcasts with OneUp.
You can reply to individual messages:
Or send broadcast messages to your whole contact list:Few readersDrafts
If you click the "Add to Drafts" button, it will add your post to the Drafts folder. However, after adding it to your Drafts, you can still immediately publish the post, and the post will still stay in your Drafts folder.
You can find your Drafts folder in the queue:Few readersFailed Post Help
Scroll down or use Command/Control + f to find your failed post error message, and how to fix the problem
NOTE FOR REPEATING POSTS: If you have a repeating post and it fails to publish, then you will need to address the failure reason, then reschedule the post. Once the failed post is rescheduled and publishes, the future instances of the repeating post will occur. If you do not reschedule the failed post, the future instances of the repeating post will NOT occur.
${color}[#4096f2]PopularFirst comment in Facebook posts
With OneUp, you can add a first comment to your Facebook Page posts:
NOTE: First comments are only supported for Facebook Page posts (and NOT on Facebook Group posts or Personal Facebook Profile posts)Few readersFirst comment in Instagram posts
For direct posts to Business Instagram accounts, you can add a first comment that will be automatically added to your Instagram post:
Many people use the first comment as the place to put their hashtags, to avoid cluttering the post's main caption.
NOTE: First comment scheduling in OneUp is only supported for Business Instagram accounts with direct publishing. It is not supported for InstagramSome readersFirst comment in LinkedIn posts
When posting to LinkedIn Profiles or Pages, you can add a first comment to your post:
Here is what it looks like once posted on LinkedIn:
Why would I want to add a first comment on my LinkedIn post?
If you want to include a link in your LinkedIn post, many people prefer putting the link in the first coFew readersGDPR
About
We are committed to our users’ rights to privacy. We promise to share transparently all aspects of how the OneUp product and website work in regards to privacy, terms, and personal data, and we are in full support of efforts to ensure your protection online.
The following is a collection of information and resources to help answer any questions you have about your experience with OneUp. We’re grateful for your interest and proud to have you as a part of our community!
**GDPR compliaFew readersGoogle Business Profile permissions
When you connect your Google Business Profiles to OneUp, it requires these boilerplate permissions from the GBP's API:
Why does it require giving permissions to "See, edit, create and delete your Google business listings"?
These are the standard permissions that GBP's API requires for any tool that wants to post to GBP. However, rest assured that OneUp will never create nor delete a Google busiFew readersGoogle My Business CTA buttons in posts via RSS feeds
If you select a Google My Business account when adding an RSS feed, you will see an option to add a CTA (Call-To-Action) button to each of your posts.
There are two options for the URL in your CTA buttons:
You can specify a URL that will be used as the CTA link in every post from this RSS feed.
OR you can have the CTA link automatically populated with the URL from each post from your feed.
 is a platform that Google created to help businesses manage the search results that show when someone searches your business name. This is where businesses manage the contact information, open hours, reviews, and pictures that show in Google search results.
If you want to learn more about Google My Business, [check out this blog post](https://medium.com/@davis1/how-to-schedule-posts-Few readersHashtags, Hashtag Groups, hashtag suggestions, and saved text snippets
OneUp supports adding saved hashtag groups or text snippets to posts. You can add hashtags to posts on all social networks.
NOTE: Hashtags will appear blue and clickable once published on Instagram, Facebook, Twitter, LinkedIn, YouTube, and Stocktwits. You can add hashtags to Pinterest and Google Business Profile posts, but they do not support clickable hashtags.
To add hashtags, you can simply type them into your post:
![](https://storage.crisp.chat/users/helpdesk/website/bf8ea22aSome readersHow are RSS feeds counted?
Each unique RSS feed counts as 1 RSS feed.
If you have the same RSS feed connected to multiple social accounts, that still only counts as 1 RSS feed toward your limit.
If you need more RSS feeds, you can upgrade your plan.
It's saying I have exceeded my RSS feed limit, but I dont think I have?
If you add the same RSS feed URL to multiple accounts at the same time, it will only count as 1 RSS feed toward your limit.
However, if you add the same RSS feed URL NOTFew readersHow can I check my image size or image dimensions?
To check the dimensions of your image, first click on the image in OneUp. This will open the image in a new tab.
Then hover over the newly opened tab with your cursor. This will show you the dimensions of the image.
If you need to resize your image due to it being too big or too small, you can do so forFew readersHow can I connect more than 1 account of the same social media?
If, for example, you want to connect 2 different X accounts, connect the first one.
Then log out of X.
Log into the other X account.
Then click the Connect button on the Accounts page of OneUp, and it will connect your 2nd X account.
The same thing goes for connecting other social network accounts that are under different logins.Few readersHow can I edit my invoice or receipt to add my address, Tax ID, VAT, etc
You can edit your future invoices/receipts by going to the More -> Account Settings -> Billing & Subscription -> Manage Subscription
Once there, click the "Update information" button to add any information you want to your future invoices/receipts:
This will only update information for future invoices/receipts. Unfortunately Stripe (our payment processor) does not allow for past invoices to be editeFew readersHow can I switch plans while on the 7-day free trial?
To switch plans while on the 7-day free trial, send an email request to: help@oneupapp.io
Include which plan you would like to switch your trial to, specifying either Monthly or Annual.
NOTE: If you manually change plans yourself while on the trial, it will be immediately charged (no longer a 7-day trial).Few readersHow do duplicate a post, or copy a post from one account to another account?
You can do so by clicking the "Duplicate this post" option.
It can be found on posts in both the Scheduled and Published sections.
In the Scheduled Posts section, it is in the dropdown menu on the post:
In the Published section, it can be done by clicking "Schedule this post again":
.
Can I resize my images like I can in Canva?
Unfortunately Canva's integration does not support resizing images like you can directly in Canva. Canva images createdFew readersHow do I cancel my plan/subscription?
You can cancel your subscription from the Billing & Subscription section. However, if you are having any issues, please email us at help@oneupapp.io and we will be happy to assist :)
If instead you see an "Upgrade Plan" button, that usually means you are already on the Free Plan, and you will not be chargedFew readersHow do I cancel my trial?
You can cancel your trial from the Billing & Subscription section:
If instead you see an "Upgrade Plan" button, that usually means you are already on the Free Plan, and you will not be chargedFew readersHow do I change the email address of my account?
You can update your email address from the Billing & Subscription section of your OneUp account:Few readersHow do I log out of OneUp?
If you click this button, you will be logged out of your OneUp account: https://www.oneupapp.io/logoutFew readersHow do I set an already scheduled post to repeat? Change repeating interval?
You can set a previously scheduled post to repeat by clicking the blue bar at the bottom of the post:
If you need to change the repeat interval of a post that is already scheduled, you can do so by clicking "Change" in the blue bar:Few readersHow do I shorten my links? Bitly help
If you have an existing Bit.ly account, you can connect it to OneUp to automatically shorten all of your links. If you don't have one, they're free! Go grab one at Bitly.com.
If you have Bit.ly connected, you can also use it to track clicks on your links. Just log into your account on their page, and check out their analytics.
To connect your Bit.ly account to OneUp, go to the Accounts page and click "Advanced Settings", then you will see the Bitly connect button:
![](https://storage.Some readersHow do I turn off emails about new comments?
You can turn off emails about new comments on the Reply To Comments page by clicking the gear icon:Few readersHow do I update my payment info/billing/credit card?
You can update your payment in the Manage Billing section on the Subscription & Billing page.Few readersHow do repeating posts work?
Repeating posts will automatically repeat based on the options you select.
Examples
For posts that have a daily interval set, the post will repeat at the same time as the original. Example: Today at 11am, tomorrow at 11am, the next day at 11am... until you cancel or the post expires.
For posts that have a weekly interval set, the post will repeat at the same time and same day of the week as the original. Example: This Friday, next Friday, the following Friday, etc.
**For poFew readersHow does OneUp determine best time to post?
The best time to post is determined from examining millions of posts and their performance when posted at different times of day relative to the poster's local timezone.
OneUp displays these more optimal posting times in darker colors.
Why posting times still matter for your audience
While modern, algorithm-driven feeds mean that timing matters less for "going viral," it is stillFew readersHow far in advance can I schedule posts? Can I schedule posts for years into the future?
OneUp allows you to schedule posts up to 4 years into the future :)Few readersHow is each GMB location counted?
Each Google My Business location counts as 1 social profile, whether they are all the same business or not.
Example: You have a business with 3 different GMB locations.
That counts as 3 social profiles.
Example: You have 3 separate businesses, each with their own single location.
That counts as 3 social profiles.
Example: You have 1 business with 6 different GMB locations, and another 7 businesses each with their own single location.
That countsSome readersHow long do published posts stay in my Published folder?
OneUp will keep your previously published posts in your Published folder for 12 months following the date the post was published (or if you publish more than 10,000 posts per 12 months, only up to 10,000 posts max)
Note that your posts will stay published on the social networks after this point - they just wont show in your OneUp account anymore.Few readersHow many accounts can I connect?
You can find the account limits of each plan on OneUp's pricing page: https://www.oneupapp.io/priceFew readersHow to auto-forward Failed Post emails to team members
OneUp sends an email to the main account email address anytime a post fails to publish.
If you'd like to have any team members on your OneUp account ALSO receive these failed post emails, we suggest setting up an auto-forward to your team member's email address whenever the subject line of the email is "OneUp: Your post failed to publish"
Here is how to set up an auto-forward in Gmail: https://support.google.com/mail/answer/10957?hl=enFew readersHow to auto-post from Instagram to Pinterest
Here is how to auto-post from Instagram to Pinterest with OneUp:Few readersHow to auto-post from Instagram to YouTube and TikTok
OneUp's crossposting feature allows you to auto-post from Instagram to YouTube and TikTok.
Here is a video showing how it works:Few readersHow to auto-post from one social network to other social networks?
Using OneUp, you can auto-post from one social network to other social networks.
Here is how it works:Few readersHow to autopost from Facebook to Bluesky
Here is how to autopost from your Facebook page to Bluesky using OneUp:Few readersHow to autopost from Facebook to Google Business
Here is how to autopost from your Facebook page to Google Business using OneUp:Few readersHow to autopost from Facebook to Instagram
Here is how to autopost from your Facebook page to Instagram using OneUp:Few readersHow to autopost from Facebook to Linkedin
Here is how to autopost from your Facebook page to all LinkedIn using OneUp:Few readersHow to autopost from Facebook to Pinterest
Here is how to autopost from Facebook to Pinterest using OneUp:Few readersHow to autopost from Facebook to Snapchat
Here is how to autopost from Facebook to Snapchat using OneUp:Few readersHow to autopost from Facebook to Threads
Here is how to autopost from your Facebook page to TikTok using OneUp:Few readersHow to autopost from Facebook to TikTok
Here is how to autopost from your Facebook page to TikTok using OneUp:Few readersHow to autopost from Facebook to X
Here is how to autopost from your Facebook page to X using OneUp:Few readersHow to autopost from Facebook to YouTube
Here is how to autopost from your Facebook page to YouTube using OneUp:Few readersHow to autopost from Instagram Reels to YouTube Shorts and TikTok
You can use OneUp to autopost from Instagram Reels to YouTube Shorts and TikTok, so that every time you post a Reel on Instagram, it automatically posts to YouTube Shorts and TikTok without you needing to do anything.
Here is how it works:Few readersHow to autopost from Instagram to Bluesky
Here is how to autopost from Instagram to Bluesky using OneUp:Few readersHow to autopost from Instagram to Facebook
Here is how to autopost from Instagram to Facebook using OneUp:Few readersHow to autopost from Instagram to Google Business Profiles
Here is how to autopost from Instagram to Google Business Profiles:Few readersHow to autopost from Instagram to LinkedIn
Here is how to autopost from Instagram to LinkedIn using OneUp:Few readersHow to autopost from Instagram to other Instagram accounts
Here is how to autopost from one Instagram account to other Instagram accounts:Few readersHow to autopost from Instagram to Snapchat
Here is how to autopost from Instagram to Snapchat using OneUp:Few readersHow to autopost from Instagram to Threads
Here is how to autopost from Instagram to Threads using OneUp:Few readersHow to autopost from Instagram to TikTok
Here is how to autopost from Instagram to TikTok using OneUp:Few readersHow to autopost from Instagram to X
Here is how to autopost from Instagram to X using OneUp:Few readersHow to autopost from Instagram to YouTube
Here is how to autopost from Instagram to YouTube using OneUp:Few readersHow to autopost from TikTok to Bluesky
Here is how to autopost from TikTok to Bluesky using OneUp:Few readersHow to autopost from TikTok to Facebook
Here is how to autopost from TikTok to Facebook using OneUp:Few readersHow to autopost from TikTok to Google Business
Here is how to autopost from TikTok to Google Business using OneUp:Few readersHow to autopost from TikTok to Instagram
Here is how to autopost from TikTok to Instagram using OneUp:Few readersHow to autopost from TikTok to LinkedIn
Here is how to autopost from TikTok to LinkedIn using OneUp:Few readersHow to autopost from TikTok to other TikTok accounts
Here is how to autopost from a TikTok page to other TikTok accounts using OneUp:Few readersHow to autopost from TikTok to Pinterest
Here is how to autopost from TikTok to Pinterest using OneUp:Few readersHow to autopost from TikTok to Snapchat
Here is how to autopost from TikTok to Snapchat using OneUp:Few readersHow to autopost from TikTok to Threads
Here is how to autopost from TikTok to Instagram using OneUp:Few readersHow to autopost from TikTok to X
Here is how to autopost from TikTok to X using OneUp:Few readersHow to autopost from TikTok to YouTube
Here is how to autopost from TikTok to YouTube using OneUp:Few readersHow to autopost from your Facebook page to other FB pages
Here is how to autopost from your main Facebook page to all your FB Pages using OneUp:Few readersHow to bulk upload posts to OneUp from a Google Sheet or CSV
OneUp allows you to post to your social media accounts by pasting in a Google Sheet URL or uploading a CSV (Max of 100 posts at a time).
NOTE: The Google Sheet MUST be publicly accessible.
Here is an example Google Sheet (👈 click to open) of how your sheet or CSV should be formatted:
![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bf8ea22a8c0ca000/image_ph5ruv.pngSome readersHow to bulk upload via CSV
1/13/26 NOTICE: We have changed the bulk upload via CSV format to make it the same as the "paste in Google Sheet URL" format. Please find the new formatting instructions here.PopularHow to change link preview image
You can update your link preview image by using a website like https://peek.link/Few readersHow to create a Reddit "Link" post in OneUp
To create a "Link" Reddit post in OneUp, you can just put your link in the Description box so the link preview appears:
Then after, you can remove the link from the Description box, and the link preview will stay:
You can then publish as is (with no other text added), or you cFew readersHow to create AI-generated images in OneUp
You can create AI-generated images in OneUp:
Then write any prompt, and it will create a few AI-generated images that you can choose from:
Then click "Inset image" and your AI-generated image will be added onto your post in OneUp 🤓Some readersHow to enable notifications for the OneUp mobile app
When you first sign in to the OneUp mobile app, you will need to allow for notifications, otherwise you will not know when your Instagram or Facebook posts are ready to be published:
If you accidentally clicked "Don't Allow", you will need to go to the "Settings" app on your phone and find OneUp, then click on "Notifications".
![](https://storage.crisp.chat/users/helpdesk/website/bf8ea22aFew readersHow to pause posts
You can pause posts by click the "Pause Queue" button, or by visiting this page: https://www.oneupapp.io/pausequeueFew readersHow to post with a link preview in a Facebook post, but without the link URL showing in the text
Many people want to post their link on Facebook with a link preview, but do not want the URL showing in the text of the post.
Here is how to do that in OneUp.
First, type in your link:
After, you can delete the link from the text, and the link preview will stay:
It will postPopularHow to remove watermark from Sora videos?
Currently there is no way to remove watermarks from Sora videos.
But if you need a social media scheduling tool to schedule your Sora videos out to existing social networks, check out OneUp: www.oneupapp.ioFew readersHow to schedule a post?
Connect at least one account on the Accounts page
Then click the "Create a post" button
Choose which category, then select which account(s) you want to post to
![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bf8ea22a8c0ca000/image_lgca0g.png =700x36Few readershow to schedule Instagram Reels with music in OneUp
OneUp supports adding trending music, songs, or sounds to posts on both Instagram and TikTok.
You will see this "Add sound" toggle when creating an Instagram or TikTok post:
You can search from trending music and sounds to find the right audio for your Instagram post:Few readersHow to schedule TikTok posts with OneUp
OneUp supports direct publishing of videos to TikTok accounts (no need for mobile notifications). Thumbnails, captions, mentions, and hashtags are all supported as well 😊Some readersHow to use Categories
All posts in OneUp must belong to a category. When you are getting started, you will see that there is already a default category created, called "Category 1".
TIP: This name can be edited on the Category page, and new categories can also be created there.
Do I need more than 1 category?
No, you can certainly use just 1 category. The majority of OneUp users only have 1 category 😊
What are categories used for?
Categories allow you to group accounPopularHow to use ChatGPT to schedule social media posts via OneUp
Here is how to post to social media directly from ChatGPT using OneUp:Few readersHow to use Claude or ChatGPT to schedule social media posts via OneUp
To connect Claude to your OneUp account, go to Claude's Connectors page (https://claude.ai/customize/connectors) and click "Add custom connector".
In the Name field, you can type "OneUp"
In the Remote MCP server URL field, you can paste in https://feed.oneupapp.io/mcp/oneup?apiKey=YOUR_API_KEY (👈 replace YOUR_API_KEY with your unique API key)
The Advanced settings are not nFew readersHow to use Claude to ask analytics questions in OneUp
You can use Claude to ask questions about your social analytics like:
Performance overview
"How did my Instagram perform last month compared to the month before?"
"Which of my social accounts had the best engagement rate this week?"
"What's my average reach across all platforms for the past 30 days?"
Content insights
"Which post types (video, image, carousel) get the most engagement on my Facebook page?"
"What are my top 5 performing posts this quarter and what do they have inFew readersHow to use the OneUp Chrome Extension
You can download the OneUp Chrome extension here: https://chrome.google.com/webstore/detail/oneup/nfihappcoloadkogdfpoaeefhikofiib?hl=en
Once downloaded, you will see the extension in the top right corner of your Chrome browser.
Whenever you are on a website with images that you would like to schedule to your social media accounts, just click on the OneUp Chrome extension (OR hover over to see the "ScFew readersI am trying to tag/mention a LinkedIn company page or Facebook Page, but it's not showing up
Best option: If you are not able to find the company page you want to tag, you can simply paste in the linkedin page URL (ex: https://www.linkedin.com/company/nike/) and it will automatically turn it into a tag:
Another option: If you are trying to tag a LinkedIn page or profile or Facebook Page that has a space in the company name, **try putting either a hyphen (-) or a anPopularI didn't receive a notification for my Instagram post / personal Facebook Profile post
If you are not receiving notifications for Instagram or personal Facebook Profile posts, make sure that you are logged into the correct OneUp account (if you have multiple) on your phone, and that you have enabled notifications.
If you are sure you have notifications enabled on your phone, there may a couple reasons why you did not see your post notification:
You may have Do Not Disturb enabled during certaFew readersI don't see all my Pinterest boards when trying to post to Pinterest
If you do not see all your Pinterest boards or if you recently added a new board, you will need to go to the Accounts page of OneUp and click the Pinterest "Connect" button.
After authorizing the connection again, you should see all your boards.Few readersI have an auto-post from Facebook Page set up. I posted on the one social network, but I am not seeing it on the other?
If you have an auto-post from Facebook Page set up, and do not see your post published on the second social network, here is most likely why:
OneUp checks for new posts in your RSS feed once every 20 minutes.
However, when you create your source RSS feed (the social network you are posting FROM), you most likely used a tool like RSS.app or FetchRSS.
Both of these tools only check for new posts in the source feed once every 24 hours on their free plans.
If you need a faster check time, you cFew readersI have Twitter Blue/X Premium. Can my posts be longer than 280 characters? Does OneUp support long form posts on X?
Yes, OneUp supports posts up to 4,000 character to X if you have a X Premium account (aka having the blue checkmark) 🤓Some readersI published a post via Zapier, but it's not showing in OneUp?
If you publish a post via Zapier but it's not showing in OneUp, it normally means that you have exceeded your post limit.
If you are on an unlimited post plan, please contact customer support (even if you are on a unlimited post plan, there is still a limit in the backend).Few readersI refreshed my TikTok account connection in OneUp, but my TikTok posts are still failing
If you've refreshed your TikTok account connection in OneUp, but your TikTok posts are still failing, it is usually caused by having your TikTok account connected to multiple OneUp accounts.
To fix, remove the TikTok account from your other OneUp account, and then refresh the connection again in your main account.
If you don't have access to your old OneUp account, please reach out to support on the chat.Few readersI run a social media agency. Can I manage multiple client accounts under 1 OneUp account?
Yes! You can manage multiple clients under a single OneUp account.
You can create Categories in OneUp to group accounts together under the same client name.
There is no limit to the number of Categories you can create.Few readersIdeas kanban board
With OneUp's Ideas kanban board, you can jot down all of your post ideas (whether they are fully fledged out ideas, or just random thoughts that pop into your head), and then drag and drop to move them along until they are ready to be moved to your Drafts folder, or ready to be scheduled:
You can schedule posts directly from the Ideas board, and even "Duplicate and Create Post", whicFew readersIf a repeating post fails, do I need to reschedule the failed post to have the future instances of the post publish?
Yes.
If you have a repeating post, and it fails to publish, then you will need to address the failure reason, then reschedule the post.
Once the failed post is rescheduled and publishes, the future instances of the repeating post will occur.
If you do not reschedule the failed post, the future instances of the repeating post will not occur.Few readersI'm on Android, and I accidentally chose Direct instead of Feed when posting to Instagram. Now it does not give me the option to choose.
To fix this, you'll need to go to your Android's Settings, click Apps, then find Instagram.
Once there, you will see this "Clear defaults" option at the bottom:
Once you tap it, it will fix this issue for you :)Few readersImages and link previews
When you add a link to your post, it should publish to Facebook, Threads, Bluesky, LinkedIn, and X with a link preview (for X only if the URL has a X card set)
However, when you add an image to your post with a link in it, the image will override any link preview on Facebook, Threads, Bluesky, LinkedIn, and X.
What is the difference between an image and a link preview?
This is a link preview:
