• Threads account connection help

  Your Threads account must be connected to an Instagram account in order to connect it to OneUp If your Threads account is set to private, the access token we use will expire in 90 days, requiring you to refresh your account. **Connecting multiple Threads profiles - **OneUp will automatically try to connect to whichever account you're logged into in your browser, so we recommend logging into threads.net with the account you want to connect to OneUp first and thenFew readers

• TikTok ban in US and what that means for OneUp users

  We will update this article as we find out more information, but we believe that US-based users will still be able to connect your TikTok account to OneUp and post to it, even after January 19, 2025.Few readers

• Does OneUp support Bluesky?

  Yes, OneUp supports scheduling and posting to Bluesky :)Few readers

• Does OneUp support mixed media posts? I.e. a carousel post with both images and videos in the same post?

  Yes, OneUp supports mixed media posts for Instagram. This allows you to schedule an Instagram carousel that has both images and videos in the same post. To schedule mixed media posts, you can find it under "Mixed media post (image + video)" in the dropdown menu: From this page, you can also schedule posts that have multiple videos in the same post.Few readers

• Does OneUp allow you to create post templates that you can reuse on future posts?

  Yes, there are a couple options for saving a post template: You can save a post as a draft, and then from the Drafts folder, you can click "Duplicate and schedule". This will allow you to schedule the post, but also leave a version of the post in the Drafts folder for the future. Or if it's more of text snippet that you are trying to save (rather than a whole post), you can use the [Saved Text SFew readers

• Link posts on X

  Due to changes from X’s API, posts to X with a link in the posts are only supported if you have purchased an “X link post” add-on. Without the “X link post” add-on, any X posts with a link in it will have the link removed from the post Why? X now charges all API users (including OneUp) $0.20 per published link post. The economics of this make it impossible for us to continue supporting link posts to X without chaFew readers

• How do I turn off emails about new comments?

  You can turn off emails about new comments on the Reply To Comments page by clicking the gear icon:Few readers

• I refreshed my TikTok account connection in OneUp, but my TikTok posts are still failing

  If you've refreshed your TikTok account connection in OneUp, but your TikTok posts are still failing, it is usually caused by having your TikTok account connected to multiple OneUp accounts. To fix, remove the TikTok account from your other OneUp account, and then refresh the connection again in your main account. If you don't have access to your old OneUp account, please reach out to support on the chat.Few readers

• Limitations when posting videos via Google Sheet

  When bulk uploading videos via Google Sheet, OneUp is not able to transcode the video before publishing, which may result in failed posts if the video does not meet the criteria of each social network's API. For all social networks: Video bitrate must be less than or equal to 25 Mbps. **In addition, for Instagram only: **Video width must be less than or equal to 1920 pixels. And for Instagram only, the audio bitrate must be less than 128kbps. ||| PLEASE NOTE: If your videos uploaFew readers

• Does OneUp support starting the week on Monday instead of Sunday in the Calendar?

  Yes, you can have the week start on Monday by checking this box:Few readers

• Ideas kanban board

  With OneUp's Ideas kanban board, you can jot down all of your post ideas (whether they are fully fledged out ideas, or just random thoughts that pop into your head), and then drag and drop to move them along until they are ready to be moved to your Drafts folder, or ready to be scheduled: You can schedule posts directly from the Ideas board, and even "Duplicate and Create Post", whicFew readers

• How far in advance can I schedule posts? Can I schedule posts for years into the future?

  OneUp allows you to schedule posts up to 4 years into the future :)Few readers

• I published a post via Zapier, but it's not showing in OneUp?

  If you publish a post via Zapier but it's not showing in OneUp, it normally means that you have exceeded your post limit. If you are on an unlimited post plan, please contact customer support (even if you are on a unlimited post plan, there is still a limit in the backend).Few readers

• Does OneUp support WhatsApp?

  Yes, you can reply to WhatsApp messages and send broadcasts with OneUp. You can reply to individual messages: Or send broadcast messages to your whole contact list:Few readers

• Does OneUp have a Media Gallery for storing images and videos?

  Yes, OneUp has a Media Gallery for storing frequently used images and videos. You can create multiple folders to keep media neatly sorted (for example, if you have multiple clients): In addition, you can add tags to any image or video: ![](https://storage.crisp.chat/users/heFew readers

• How to remove watermark from Sora videos?

  Currently there is no way to remove watermarks from Sora videos. But if you need a social media scheduling tool to schedule your Sora videos out to existing social networks, check out OneUp: www.oneupapp.ioFew readers

• Does OneUp support multi-post threads for X, Threads, and Bluesky?

  Yes, OneUp supports multi-post threads for X, Threads, and Bluesky. To schedule a multi-post thread, you can click the Multi-post threads (X, Threads, Bluesky) option in this dropdown menu: This allows you to create an X threads, Threads threads, and Bluesky threads.Few readers

• Does OneUp support bulk duplicating posts?

  Yes, OneUp allows you to bulk duplicate scheduled posts: However, it is only supported when bulk duplicating posts within the same social network (E.g. you cannot bulk duplicate Facebook posts to a LinkedIn account). || NOTE: Bulk duplicating posts is only supported for SCHEDULED posts, not published posts.Few readers

• Does OneUp support posting to Sora?

  OneUp does not support posting to Sora at this time, but a Sora integration is coming soon in OneUp for creating Sora videos inside OneUp :)Few readers

• Purchasing additional accounts as an add-on

  You can purchase additional accounts as an add-on. The pricing for each additional account depends on what plan you are on: Basic Plan: $5/mo per account over your plan limit Intermediate Plan: $4/mo per account over your plan limit Growth Plan: $3/mo per account over your plan limit Business Plan: $1/mo per account over your plan limit Additional accounts add-ons can be purchased here: https://www.oneupapp.io/plan ![](https://storage.crispFew readers

• How to autopost from Instagram Reels to YouTube Shorts and TikTok

  You can use OneUp to autopost from Instagram Reels to YouTube Shorts and TikTok, so that every time you post a Reel on Instagram, it automatically posts to YouTube Shorts and TikTok without you needing to do anything. Here is how it works:Few readers

• How to use Claude to ask analytics questions in OneUp

  You can use Claude to ask questions about your social analytics like: Performance overview "How did my Instagram perform last month compared to the month before?" "Which of my social accounts had the best engagement rate this week?" "What's my average reach across all platforms for the past 30 days?" Content insights "Which post types (video, image, carousel) get the most engagement on my Facebook page?" "What are my top 5 performing posts this quarter and what do they have inFew readers

• DM automation triggers not working

  | Need a tutorial on how to set up DM automation? Check out this video || Please note that DM automations will only work with new comments or new DMs that come in AFTER you create the automation. It will not reply to past comments from before the automation was set up. If your DM automations are not being triggered, there are 2 things to check for: Are you testing with a comment from the same account you created the automation on? TheFew readers

• Does OneUp support Spoiler posts on Threads?

  Yes, OneUp supports Spoiler posts on Threads. OneUp supports marking text as spoiler, and marking images as spoiler in Threads posts.Few readers

• How to create a Reddit "Link" post in OneUp

  To create a "Link" Reddit post in OneUp, you can just put your link in the Description box so the link preview appears: Then after, you can remove the link from the Description box, and the link preview will stay: You can then publish as is (with no other text added), or you cFew readers

• Does OneUp support posting to Discord?

  Yes, OneUp supports posting to Discord. You must be the Admin of the server in order to post to Discord.Few readers

• Why arent my analytics numbers in OneUp exactly the same as what I see on the social network directly?

  It's normal for the analytics in OneUp to differ slightly from the analytics shown directly on social networks. OneUp retrieves analytics using the official APIs provided by each social network. However, social networks don't always make the same data available through their APIs as they display in their own dashboards. Some common reasons for discrepancies include: Different attribution methods — Some social networks attribute engagement to the date it occurred, while others attribute iFew readers

• how to schedule Instagram Reels with music in OneUp

  OneUp supports adding trending music, songs, or sounds to posts on both Instagram and TikTok. You will see this "Add sound" toggle when creating an Instagram or TikTok post: You can search from trending music and sounds to find the right audio for your Instagram post:Few readers

• Does OneUp support turning long videos into multiple short videos?

  OneUp does not support turning long videos into multiple short videos for Reels, Shorts, and TikTok currently. However, we recommend using Klap to turn your long videos into many short video clips.Few readers

• How does OneUp determine best time to post?

  The best time to post is determined from examining millions of posts and their performance when posted at different times of day relative to the poster's local timezone. OneUp displays these more optimal posting times in darker colors. Why posting times still matter for your audience While modern, algorithm-driven feeds mean that timing matters less for "going viral," it is stillFew readers

• Purchasing add-ons

  You can purchase additional DM or comment automation add-ons for an additional $5/month per automation over your plan limit. Please email davis@oneupapp.io if you'd like to purchase an add-on.Few readers

• How to autopost from Instagram to TikTok

  Here is how to autopost from Instagram to TikTok using OneUp:Few readers

• How to autopost from Instagram to Threads

  Here is how to autopost from Instagram to Threads using OneUp:Few readers

• Best alternative to Repurpose.io?

  If you are looking for an alternative to Repurpose.io, check out OneUp It allows you to set up automations to autopost from one social network to another (for example, you post on Instagram ➡️ it gets autoposted to YouTube and TikTok)Few readers

• How to auto-post from Instagram to Pinterest

  Here is how to auto-post from Instagram to Pinterest with OneUp:Few readers

• How to autopost from Facebook to Instagram

  Here is how to autopost from your Facebook page to Instagram using OneUp:Few readers

• How to autopost from TikTok to Snapchat

  Here is how to autopost from TikTok to Snapchat using OneUp:Few readers

• How to autopost from TikTok to Instagram

  Here is how to autopost from TikTok to Instagram using OneUp:Few readers

• How to autopost from Instagram to X

  Here is how to autopost from Instagram to X using OneUp:Few readers

• How to autopost from TikTok to other TikTok accounts

  Here is how to autopost from a TikTok page to other TikTok accounts using OneUp:Few readers

• How to autopost from Facebook to Google Business

  Here is how to autopost from your Facebook page to Google Business using OneUp:Few readers

• How to autopost from Instagram to YouTube

  Here is how to autopost from Instagram to YouTube using OneUp:Few readers

• How to autopost from your Facebook page to other FB pages

  Here is how to autopost from your main Facebook page to all your FB Pages using OneUp:Few readers

• How to autopost from Facebook to X

  Here is how to autopost from your Facebook page to X using OneUp:Few readers

• How to autopost from TikTok to YouTube

  Here is how to autopost from TikTok to YouTube using OneUp:Few readers

• How to auto-post from Instagram to YouTube and TikTok

  OneUp's crossposting feature allows you to auto-post from Instagram to YouTube and TikTok. Here is a video showing how it works:Few readers

• How to auto-post from one social network to other social networks?

  Using OneUp, you can auto-post from one social network to other social networks. Here is how it works:Few readers

• How to autopost from TikTok to Threads

  Here is how to autopost from TikTok to Instagram using OneUp:Few readers

• How to autopost from Facebook to TikTok

  Here is how to autopost from your Facebook page to TikTok using OneUp:Few readers

• How to autopost from Facebook to YouTube

  Here is how to autopost from your Facebook page to YouTube using OneUp:Few readers

• How to autopost from Instagram to Google Business Profiles

  Here is how to autopost from Instagram to Google Business Profiles:Few readers

• How to autopost from TikTok to Google Business

  Here is how to autopost from TikTok to Google Business using OneUp:Few readers

• How to autopost from TikTok to LinkedIn

  Here is how to autopost from TikTok to LinkedIn using OneUp:Few readers

• How to autopost from Facebook to Snapchat

  Here is how to autopost from Facebook to Snapchat using OneUp:Few readers

• How to autopost from TikTok to Facebook

  Here is how to autopost from TikTok to Facebook using OneUp:Few readers

• How to autopost from Instagram to Bluesky

  Here is how to autopost from Instagram to Bluesky using OneUp:Few readers

• How to autopost from Facebook to Threads

  Here is how to autopost from your Facebook page to TikTok using OneUp:Few readers

• How to autopost from TikTok to X

  Here is how to autopost from TikTok to X using OneUp:Few readers

• How to autopost from Facebook to Pinterest

  Here is how to autopost from Facebook to Pinterest using OneUp:Few readers

• How to autopost from Instagram to Facebook

  Here is how to autopost from Instagram to Facebook using OneUp:Few readers

• How to autopost from TikTok to Pinterest

  Here is how to autopost from TikTok to Pinterest using OneUp:Few readers

• How to autopost from Instagram to LinkedIn

  Here is how to autopost from Instagram to LinkedIn using OneUp:Few readers

• How to autopost from Facebook to Bluesky

  Here is how to autopost from your Facebook page to Bluesky using OneUp:Few readers

• How to autopost from Facebook to Linkedin

  Here is how to autopost from your Facebook page to all LinkedIn using OneUp:Few readers

• How to autopost from TikTok to Bluesky

  Here is how to autopost from TikTok to Bluesky using OneUp:Few readers

• How to autopost from Instagram to other Instagram accounts

  Here is how to autopost from one Instagram account to other Instagram accounts:Few readers

• How to autopost from Instagram to Snapchat

  Here is how to autopost from Instagram to Snapchat using OneUp:Few readers

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