Team Members, Assigning Social Accounts, Post Approvals, and collaborating via Internal Notes

You can add a team member by going to More -> Team Members:

Once you add a team member, you can assign specific social accounts to that team member by clicking the "+ Add" button:

OneUp offers many granular permissions levels so you can customize permissions to your liking.

NOTE: Team members will only be able to see and create posts for social accounts that they have been granted access to.

If a team member has not been granted access to a specific account, they will not be able to see that account, create posts for that account, or see any scheduled posts for that account.

Post Approvals

To learn how post approvals work in OneUp, please check out this article: https://help.oneupapp.io/en-us/article/post-approvals-can-i-send-posts-for-approval-to-a-client-f50fav/?bust=1749055147519

Internal Notes

On all posts, you can add internal notes and @mention team members to collaborate.

If you @mention a team member, they will receive an email from OneUp notifying them that they were mentioned in an internal note.

TIP: If you are replying to someone else's internal note, remember to @mention the other team member, otherwise they will not receive an email notification about the internal note

Updated on: 06/04/2025

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