I refreshed my TikTok account connection in OneUp, but my TikTok posts are still failing

If you've refreshed your TikTok account connection in OneUp, but your TikTok posts are still failing, it is usually caused by having your TikTok account connected to multiple OneUp accounts.

To fix, remove the TikTok account from your other OneUp account, and then refresh the connection again in your main account.

If you don't have access to your old OneUp account, please reach out to support on the chat.

Updated on: 01/02/2026