> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.oneupapp.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is OneUp's cancellation and refund policy?


###### You can cancel your OneUp trial or subscription at any time from the Billing section, by clicking the "Cancel Subscription" button.


![](https://storage.crisp.chat/users/helpdesk/website/bf8ea22a8c0ca000/image_1pdpgc.png =400x382)

If you cancel during your 7-day free trial, you will not be charged. In addition, if you cancel within a week of your free trial ending and want a refund, we will issue a 100% refund 🙂

We are a team of reasonable humans. [Click here](https://www.oneupapp.io/team) to learn more about the OneUp team.


|| ⚠️ Please note that any abusive behavior towards OneUp will not be elgible for a refund (such as using OneUp's [crossposting feature](https://help.oneupapp.io/en-us/article/cross-posting-faq-does-oneup-support-crossposting-h8mv1h/) to post your back catalog of posts from one account to your other accounts, and then asking for a refund)