> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.oneupapp.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Upgrade plan FAQs

### I signed up for a 7-day trial of one plan, but instead want to trial a different plan. How can I switch plans on the trial?

If you wish to trial a different plan, please send an email to help@oneupapp.io
If you click "Upgrade Plan" and purchase a different plan, it will be immediately charged (no longer a 7-day trial).

---

### If I am on a trial and move to a paid plan before the end of the trial, will I get charged twice?

No, you will only get charged once. Your previous trial subscription will be cancelled.

---

### I am already on a paid plan, but want to upgrade to a higher plan. Will I get credit for the unused time on my previous plan?

Yes, you will automatically receive credit for the unused time on your previous plan when you upgrade.

---

### What is OneUp's cancellation policy?

Our cancellation policy can be found [here](/en-us/article/what-is-oneups-cancellation-and-refund-policy-1a5a79f/).