> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.oneupapp.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Team Members/Clients, Assigning Social Accounts, Post Approvals, and collaborating via Internal Notes

|| Inviting team members/clients is only supported on the Intermediate Plan and higher.


| Plan name | Max team members |
| ---- |
| Basic Plan | No team members |
| Intermediate Plan | Admin + 2 team members |
| Growth Plan | Admin + 8 team members |
| Business Plan | Admin + 20 team members |


| Need more team members but dont want to upgrade to the next plan? You can purchase additional team members a la carte for a $5/mo add-on (as long as you are on the Intermediate Plan or higher)

You can add a team member by hovering over the gear icon ➡️ Team Members:


![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bf8ea22a8c0ca000/image_1wsgmtl.png =300x200)


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Once you add a team member, you can assign specific social accounts to that team member by clicking the "+ Add" button:

![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/8/e/bf8ea22a8c0ca000/image_1x0xn31.png)

OneUp offers many granular permissions levels so you can customize permissions to your liking.


| NOTE: Team members will only be able to see and create posts for social accounts that they have been granted access to.

If a team member has not been granted access to a specific account, they will not be able to see that account, create posts for that account, or see any scheduled posts for that account.

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# Post Approvals

To learn how post approvals work in OneUp, please check out this article: https://help.oneupapp.io/en-us/article/post-approvals-can-i-send-posts-for-approval-to-a-client-f50fav/?bust=1749055147519

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# Internal Notes
On all posts, you can add internal notes and @mention team members to collaborate.

If you @mention a team member, they will receive an email from OneUp notifying them that they were mentioned in an internal note.

|| TIP: If you are replying to someone else's internal note, remember to @mention the other team member, otherwise they will not receive an email notification about the internal note


![](https://storage.crisp.chat/users/helpdesk/website/bf8ea22a8c0ca000/image_1ikzb6k.png =700x295)
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Want to learn about OneUp's team? [click here](https://www.oneupapp.io/team)