> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.oneupapp.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Team member is not receiving invitation email

If you have invited a team member, but they have not received the email invitation yet, ask them to check their spam folder for the password reset email.

If you still cannot find the password reset email, try whitelisting (adding to email contacts) the email address support@oneupapp.io and then send it again.