> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.oneupapp.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# No accounts got refreshed

Before refreshing an account, open that social network in a new tab (I.e. go to linkedin.com) and make sure you are currently logged into the specific social account you are trying to refresh.

If you are refreshing a LinkedIn Company Page, **you must be a "Super Admin" on the Company Page** (being a "Content Admin" will not work)

|| If you are not a "Super Admin", please either ask the Super Admin to access your OneUp account and refresh the connection for you OR you can ask that they make you a Super Admin of the Company page.